CUSTOMWARE
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⚡ Enterprise Partner Program

National Scale.
Precision Execution.

Integrated facility maintenance for multi-location property managers, retail chains, and commercial real estate portfolios.

99.8%
SLA Compliance Rate
5,850+
Facilities Managed
50
States Covered
< 60min
Avg. Response Time

Uncompromising Vendor Compliance

We operate as a seamless extension of your vendor management system, meeting every certification, insurance, and reporting requirement you have.

Vendor Credentialing

All technicians carry full licensing, insurance, and background clearance documentation available on demand.

Live Dispatch Verification

Real-time dispatch tracking with GPS check-in/out, tech photo verification, and timestamped work orders.

Bulk Enforcement Quotes

Standardized pricing across your entire portfolio with consolidated monthly invoicing and GL coding support.

SLA Performance Dashboard

Response Time Compliance99.8%
First-Visit Resolution94.2%
Documentation Accuracy100%
Client Satisfaction Score4.9/5.0
Automated Waterfall Reminders
Waterfall 1 — 15 min reminder Active
Waterfall 2 — 30 min reminder Active
Understood 100 Touchpoints Active

Initialize Partnership

Our onboarding team will contact you within one business day to set up your dedicated account structure and integrate with your existing vendor portal.

1

Submit Partnership Request

Fill out the form with your portfolio details — facility count, locations, and primary service needs.

2

Dedicated Account Setup

We assign a dedicated account manager and configure your vendor portal integration within 24 hours.

3

Pilot Facility Kickoff

We run a 30-day pilot on 3–5 facilities with full SLA reporting before full portfolio rollout.

4

Full Portfolio Activation

Nationwide activation with centralized billing, reporting dashboards, and 24/7 dispatch access.

Partner With Us

Complete the form and we'll reach out within 1 business day.

Enterprise Support Available

Already a Partner? Access Your Portal

Log in to your dedicated dashboard for work orders, invoices, SLA reports, and dispatch history.